Introduction – Please read carefully
The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. Intraconnect Ltd trades under the name of sexpleasuretoys.com (our website). Intraconnect Ltd owns sexpleasuretoys.com. By accessing or using sexpleasuretoys.com and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time. The Company intends to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify our Customer Service Department before ordering from us.
Legal Age To Buy
By purchasing products from sexpleasuretoys.com you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, sexpleasuretoys.com is not obliged to accept your order.
Contract Formation
Orders made through sexpleasuretoys.com are subject to acceptance and availability. sexpleasuretoys.com may choose at any time to cancel your order.
No contract will officially exist between yourself and sexpleasuretoys.com until your parcel has been dispatched. The details on our website are not offers that you can accept. sexpleasuretoys.com provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details page.
Your credit card is charged in the name of our parent company, Intraconnect Ltd.
Data Protection
sexpleasuretoys.com is compliant with the Data Protection Act. Your personal details will not be passed on to any third party without prior consent.
It is your responsibility to verify that your email address supplied is in proper working order and must assume the risk of all consequences for transmission or operational failures.
Privacy Policy
We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services; it is never sold or passed on without consent. Our review partner Ekomi may contact you via email to rate our service and help us improve our products and support. Your personal details are never shared with them and your email address is not retained. You do not have to take part in this review process.
Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by unsubscribing from any mailings. We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems. We abide by the Privacy and Electronic Communications Act rules and therefore we do not send random marketing emails to personal email addresses (spam). For more information please read our Privacy Policy
Delivery Information
Larger or heavier deliveries may require a signature to confirm receipt. If a signature cannot be obtained the carrier may ask a neighbour to sign for your delivery. Deliveries that require a signature will not be left if one cannot be obtained. If the the postal courier leaves the delivery with a neighbour or at your local post office they will leave a ‘while you were out’ card telling you when and where you can collect it from or how to rearrange delivery.
Royal Mail (or the Courier Service) will hold your parcel for 7 days and if it is not collected or delivered it will be sent back to us.
If you would like us to re send your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
We will try to deliver the goods within 30 days. Usually items will be delivered sooner. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you. We are not liable for missing/lost parcels if an incorrect/incomplete delivery address has been provided.
Payment
Payment can be made by credit card, debit card or cheques. You can order through our web-site, by post, or by telephone. If you pay by credit card or debit card we will despatch the goods as soon as your payment has been processed. If you pay by cheque we will despatch goods after the funds have cleared. Please make all cheques payable to Intraconnect Ltd.